Breaking Our Own Rules This Week đź‘€


Hey Reader,

We’re keeping it real today—this isn’t our usual polished, structured newsletter. It’s been one of those weeks, and if you’re anything like us, you know how it goes. A million moving pieces, and somehow you’re supposed to keep the big picture in focus, right?

But instead of skipping, I wanted to drop something quick, honest, and useful—because that’s what we do here.

So here’s one big idea to carry with you this week:

“Don’t sell the plane—sell the destination.”

When you’re pitching, emailing, or creating any kind of messaging, remember: people don’t care about the tools—they care about the outcome. What’s the transformation? How will they feel when they get there?

For example:

  • Plane: “We offer a software that automates your email workflow.”
  • Destination: “You’ll never miss a lead again, and you’ll save 5 hours a week to focus on closing deals.”

This resonates because it’s not about convincing. It’s about showing people you get what they want—and you know how to get them there.

And here’s the thing:
We’ve all been there—caught up in selling the details instead of focusing on what really matters to the person on the other side. But the magic happens when you speak to what they care about most: the result, the win, the thing they’re chasing.

Because at the end of the day, that’s what connects us: figuring out how to create work that moves the needle, solves the right problems, and gets people to say, “Yes, that’s what I need.”

So here’s my challenge to you this week:
Take a second look at how you’re framing what you offer. Are you selling the plane—or the destination?

Hit reply and let me know how you’re thinking about this—I’d love to hear. Who knows? Maybe I’ll share a few killer examples from this group in a future email.

I'll see you next week!

All my best,
Justin

P.S. Got a messaging challenge or stuck on framing your “destination”? Reply to this email, and I’ll help you out.

Marketing, startups and hot takes.

🚀 Growing your business or scaling a startup? Join a community of founders and marketers who want real growth—not just talk. Get actionable insights, strategies that lead to results, and practical advice you can use immediately. 💡 From boosting conversions to refining your messaging, I share what works (and what doesn’t) so you can move faster and grow smarter. If you’re ready for advice that makes an impact, hit subscribe and let’s get started.💥

Read more from Marketing, startups and hot takes.
work team celebrates a win

Hi Reader, The election is over, but the days (or weeks) leading up to it can leave us with a lingering buzz of tension. That sense of high-stakes urgency can make it tough to settle back into a business-as-usual mindset. So today, let’s look at a few practical strategies for staying grounded in our work—even when external events have everyone a little on edge. Inspired by Gerd Gigerenzer’s Gut Feelings, here’s a playbook for clear, focused decision-making, especially when the world around us...

Instagram post of influencer marketing of Poppi soda

Hi Reader, This weekend, I had a classic “micro-moment” experience at a vegan café in Beacon, NY. The cashier seemed bothered by our questions and made us feel like we were a hassle just for ordering. After we got a cappuccino that was as disappointing as the service, we walked out feeling crummy. But right next door, the wine shop owner turned the whole day around. Not only was he genuinely helpful, but when we mentioned our café experience, he even apologized on their behalf. That one small...

The Farmer's Dog homepage

Hi Reader, Ever come across a brand that’s got everything going for it—great product, solid reputation—but the website just doesn’t quite land? That’s how I felt about The Farmer’s Dog. They’re doing amazing things with fresh, healthy pet food, but their copy could use a little extra polish to connect better with dog lovers. And this isn’t just a one-off issue. Lately, we’re seeing a trend where brands invest heavily in product development but don’t match that effort in their messaging. It's...